Medical secretaries

Medical secretaries, using specialized knowledge of medical terminology and health care delivery procedures, assist health professionals and other workers by performing a variety of communication, documentation, administrative and internal coordination functions, to support health workers in medical facilities and other health-care related organizations.

Skill level: Skilled

Job Definition

  • Scheduling and confirming medical appointments and communicating messages for medical staff and patients
  • Compiling, recording and reviewing medical charts, reports, documents and correspondence
  • Interviewing patients to complete forms, documents and case histories
  • Completing insurance and other claims forms
  • Maintaining medical files and records and technical library
  • Preparing financial statements and billing procedures
  • Assisting in the preparation of budgets, drafting of contracts and purchasing or acquisition orders
  • Supervising the work of office support workers and other office staff
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