Client information workers obtain and process information from clients needed information workers. For instance, it includes to determine eligibility for services.
Skill level:
Semi-skilled
Salary Checker
Job Definition
- Interviewing patients to obtain and process information required to provide hospital services
- Interviewing applicants for public assistance to gather information pertinent to their application
- Verifying the accuracy of information provided
- Initiating procedures to grant, modify, deny or terminate assistance
- Providing information and answering questions concerning benefits and claims procedures
- Referring patients or applicants to other organizations if they are ineligible for services
