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Telephone switchboard operators
Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
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Job Responsibilities
- Forwarding messages to staff or clients
- Making connections for outgoing calls
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Investigating operating system problems and informing repair services
- Dealing with telephone inquiries and recording messages