Office supervisors

Office supervisors supervise and co-ordinate the activities of clerical support workers.

Skill level: Skilled

Job Definition

  • Coordinating, assigning and reviewing the work of clerks engaged in the following duties: word processing, record keeping and filing, operating telephones and switchboards; data entry, desktop publishing and other activities involving general office and administrative skills
  • Establishing work schedules and procedures and coordinating activities with other work units or departments
  • Resolving work-related problems and preparing and submitting progress and other reports
  • Training and instructing employees in job duties, safety procedures and company policies, or arranging for training to be provided
  • Evaluating employees’ job performance and conformity with regulations, and recommending appropriate personnel action
  • Assisting in recruitment, interviewing, and selection of employees
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