Information and communications technology (ICT) sales professionals sell, at the wholesale level, a range of computer hardware, software and other information and communications technology goods and services including installations and provide specialized information as required.
Skill level:
Highly skilled
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Job Definition
- Soliciting orders and selling goods to retail, industrial, wholesale and other establishments
- Selling technical equipment, supplies and related services to business establishments or individuals
- Discussing the needs of new and existing customers and providing specialised information about how particular equipment, supplies and services meet those needs
- Quoting and negotiating prices and credit terms, and completing contracts and recording orders
- Updating customer records and preparing sales reports
- Arranging delivery of goods, installation of equipment and the provision of services
- Reporting customers' reactions and requirements to manufacturers