Information and communications technology sales professionals

Information and communications technology (ICT) sales professionals sell, at the wholesale level, a range of computer hardware, software and other information and communications technology goods and services including installations and provide specialized information as required.

Skill level: Highly skilled

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Job Definition

  • Soliciting orders and selling goods to retail, industrial, wholesale and other establishments
  • Selling technical equipment, supplies and related services to business establishments or individuals
  • Discussing the needs of new and existing customers and providing specialised information about how particular equipment, supplies and services meet those needs
  • Quoting and negotiating prices and credit terms, and completing contracts and recording orders
  • Updating customer records and preparing sales reports
  • Arranging delivery of goods, installation of equipment and the provision of services
  • Reporting customers' reactions and requirements to manufacturers

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