General office clerks

General office clerks perform a range of clerical and administrative tasks according to established procedures.

Skill level: Semi-skilled

Job Definition

  • Recording, preparing, sorting, classifying and filing information
  • Sorting, opening and sending mail
  • Photocopying and faxing documents
  • Preparing reports and correspondence of a routine nature
  • Recording issue of equipment to staff
  • Responding to telephone or electronic enquiries or forwarding to appropriate person
  • Checking figures, preparing invoices and recording details of financial transactions made
  • Transcribing information onto computers, and proofreading and correcting copy
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