Debt-collectors and related workers

Debt-collectors and related workers collect payments on overdue accounts and bad cheques and collect charity payments.

Skill level: Semi-skilled

Job Definition

  • Tracing and locating debtors
  • Telephoning, visiting, or writing to customers to collect money or arrange for later payments
  • Preparing reports including amounts collected, and maintaining records and files related to collection work
  • Recommending legal action or discontinuation of service when payment cannot be otherwise obtained
  • Asking for and collecting charity payments

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